Shipping Policy

Last update:30/09/2025

Thank you for shopping with ZA Sports. We work hard to ensure your gear arrives as quickly as possible while maintaining the highest quality standards.

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1. Order Processing

• Orders are generally processed within 2–5 business days once payment is confirmed.

• Many of our products, especially customised and teamwear items, are produced in limited runs. As a result, some orders may require additional processing time to ensure quality and accuracy.

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2. Shipping Methods & Timeframes

• Standard Delivery (NZ): Typically 2–3 weeks from dispatch, depending on product type and demand.

• Express Delivery: Available for selected products and urgent needs (additional charges apply).

• Pre-Orders & Teamwear Orders: Custom or bulk orders may take longer due to manufacturing and finishing processes. Estimated timelines will be provided at the time of order.

Note: Delivery times are estimates only and may vary due to seasonal demand, courier delays, or other factors outside our control.

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3. Shipping Costs

• Shipping costs are calculated at checkout based on your location and order size.

• Free shipping promotions (if available) will be clearly advertised on our website.

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4. Tracking

• You will receive an email with tracking details once your order has been dispatched.

• Tracking updates may take up to 48 hours to appear on the courier’s system.

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5. Risk of Loss

• All parcels are securely packaged and shipped with trusted courier partners.

• Risk of loss or damage transfers to you once the order is delivered to your address.

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6. Delays

• While we make every effort to deliver on time, some orders may require extra time due to product customisation, limited production cycles, or high seasonal demand.

• We will keep you updated if there are any unexpected delays.

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7. Questions

If you have any questions about your order, please contact us:

ZA Sports Limited
0221026361