Shipping Policy

Last update:30/09/2025

Thank you for shopping with ZA Sports. We work hard to ensure your gear arrives as quickly as possible while maintaining the highest quality standards.

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1. Order Processing

Orders are generally processed within 2–5 business days once payment is confirmed.

Many of our products, especially customised and teamwear items, are produced in limited runs. As a result, some orders may require additional processing time to ensure quality and accuracy.

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2. Shipping Methods & Timeframes

Standard Delivery (NZ): Typically 2–3 weeks from dispatch, depending on product type and demand.

Express Delivery: Available for selected products and urgent needs (additional charges apply).

Pre-Orders & Teamwear Orders: Custom or bulk orders may take longer due to manufacturing and finishing processes. Estimated timelines will be provided at the time of order.

Note: Delivery times are estimates only and may vary due to seasonal demand, courier delays, or other factors outside our control.

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3. Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

Free shipping promotions (if available) will be clearly advertised on our website.

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4. Tracking

You will receive an email with tracking details once your order has been dispatched.

Tracking updates may take up to 48 hours to appear on the courier’s system.

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5. Risk of Loss

All parcels are securely packaged and shipped with trusted courier partners.

Risk of loss or damage transfers to you once the order is delivered to your address.

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6. Delays

While we make every effort to deliver on time, some orders may require extra time due to product customisation, limited production cycles, or high seasonal demand.

We will keep you updated if there are any unexpected delays.

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7. Questions

If you have any questions about your order, please contact us:

Email: info@zasports.co.nz

Phone Number: +64 22 068 0848